Visual builder
Drag, drop and connect steps. See the whole call journey on one screen.
IVR System
The right call. To the right place.
Build smart phone menus and call routing by dragging boxes on a screen. Callers press a key or simply say what they need, and the AI sends them to the right department, person or agent.
Visual drag-and-drop builderSpeak or press to routeWaiting room & business hours
Incoming call“Thanks for calling Total Finish Floors”
Business hours?Mon–Fri 8am–6pm
Sales · AI agent“I want a quote”
Service · TeamPress 2 or say “service”
After hoursAI takes the details
No coding. No phone system expertise.
A phone menu that thinks.
IVR is the menu you hear when you call a business: press 1 for sales, 2 for service. Voxinity makes it visual and smart, so every caller reaches the right place in seconds.
Speak or press
Callers can say what they need instead of pressing buttons; the AI understands and routes them.
Business hours & departments
Route by department and by schedule, with multiple time windows per department.
People, numbers or AI agents
Send callers to an AI agent, a team member, any phone number or voicemail.
Smart logic
Ask-and-verify steps, if/else branches, A/B splits, automatic tags and go-to steps.
Pre-publish checklist
Missing settings are highlighted before you go live, so callers never hit a dead end.
From setup to launch
Three steps. No code.
01
Drag in your menu and departments
02
Connect agents, people and hours
03
Run the checklist, then publish
Phone calls require connected telephony. Waiting room time is billed per minute; see pricing.
FAQ
Before you get started.
What is an IVR, in simple terms?
It’s the phone menu that greets callers and sends them to the right place. With Voxinity you build it visually, and callers can just say what they need.
Can the AI build the menu for me?
Yes. The AI Architect can draft a phone menu for the business, which you can review and adjust before publishing.
What happens if nobody is available?
Callers can wait in a waiting room with limits you control, leave a voicemail, or be routed to an AI agent that takes the details.
One connected platform